Privacy Policy

Privacy Policy for Aura Velia

Last Updated: 14^th February 2026

This Privacy Policy (“Policy”) describes how Aura Velia (“Aura Velia”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal information of users (“User”, “you”, “your”) who access or use our website www.auravelia.in (“Website”).

By accessing or using the Website, you agree to the terms of this Policy. If you do not agree, please discontinue use of the Website.

1. Nature of Business

Aura Velia is engaged in the business of crafting, marketing, and selling perfumes and fragrance-related products, primarily manufactured in India.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

Full name
Email address
Mobile number
Billing and shipping address
Payment-related details (processed via secure third-party gateways; we do not store card details)

2.2 Non-Personal Information

Browser type and version
IP address
Device information
Website usage data, cookies, and analytics information

3. Mode of Collection

Information is collected when you:

Register or place an order on the Website
Subscribe to newsletters or promotional communications
Contact us via forms, email, or customer support
Browse the Website (through cookies and similar technologies)

4. Purpose of Collection and Use

We use the collected information for the following lawful purposes:

Processing and fulfilling orders
Delivering products and services
Communicating order status and customer support responses
Improving Website performance and user experience
Sending promotional or marketing communications (subject to your consent)
Complying with legal, regulatory, or contractual obligations

5. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You may disable cookies through your browser settings; however, some Website features may not function properly.

6. Disclosure of Information

We do not sell, rent, or trade your personal information. Information may be shared only with:

Logistics and delivery partners
Payment gateway providers
IT and analytics service providers
Government or legal authorities, when required by law

All third parties are required to maintain confidentiality and use the information solely for the intended purpose.

7. Data Security

We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the internet is completely secure, and we do not guarantee absolute security.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required under applicable laws.

9. User Rights

You have the right to:

Access your personal information
Request correction or updating of inaccurate data
Withdraw consent for marketing communications
Request deletion of personal data, subject to legal obligations

Requests may be sent to the contact details provided below.

10. Third-Party Links

The Website may contain links to third-party websites. Aura Velia is not responsible for the privacy practices or content of such external websites. Users are advised to review their respective privacy policies.

11. Children’s Privacy

The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Policy Updates

We reserve the right to amend or update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the Website.

13. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Courts located in India shall have exclusive jurisdiction over any disputes arising under this Policy.