Terms of Service

Brand: Aura Velia
Availability: OutOfStock

Terms of Service for Aura Velia

Last updated on: 14^th February 2026

These Terms of Service (“Terms” or “Agreement”) govern your access to and use of the website www.auravelia.in (“Website”), owned and operated by Aura Velia (“Company”, “we”, “us”, or “our”). By accessing, browsing, or purchasing from this Website, you (“User”, “Customer”, or “You”) agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must not use the Website.

1. Eligibility & User Representation

1.1 You represent that you are:

At least 18 years of age, or
Accessing the Website under the supervision of a legal guardian

1.2 You agree to provide accurate, complete, and current information while placing orders or creating an account.

2. Nature of Business

Aura Velia operates as an online retailer of perfumes and fragrance products, offered for personal use only and not for resale unless expressly authorized in writing by the Company.

3. Account Registration

3.1 Account creation is optional unless required for specific services.
3.2 You are responsible for maintaining the confidentiality of your login credentials.
3.3 The Company shall not be liable for any unauthorized access resulting from your failure to secure your account.

4. Product Information & Pricing

4.1 Product descriptions, images, and prices are provided for informational purposes and may vary slightly due to display settings or batch variations.
4.2 Prices are subject to change without prior notice.
4.3 In case of pricing or typographical errors, the Company reserves the right to cancel the order and refund the paid amount.

5. Orders & Payments

5.1 All orders placed through the Website are subject to acceptance by the Company.
5.2 The Company reserves the right to refuse or cancel any order at its sole discretion.
5.3 Payments must be made through authorized payment gateways only.
5.4 Aura Velia does not store card or sensitive banking details.

6. Shipping & Delivery

6.1 Delivery timelines are estimates and may vary due to logistics, location, or force majeure events.
6.2 The Company shall not be liable for delays beyond its reasonable control.
6.3 Risk of loss passes to the Customer upon successful delivery.

7. Returns, Refunds & Cancellations

All returns, refunds, and cancellations are governed by the Refund, Return & Cancellation Policy available on the Website, which forms an integral part of these Terms.

8. Intellectual Property Rights

8.1 All content on the Website, including but not limited to:

Brand name, logo, trademarks
Product names, text, images, graphics
Website design and layout

are the exclusive intellectual property of Aura Velia.

8.2 Unauthorized use, reproduction, distribution, or modification is strictly prohibited and may result in legal action.

9. User Conduct

You agree not to:

Violate any applicable law or regulation
Upload or transmit malicious software
Engage in fraudulent or deceptive practices
Infringe upon the Company’s intellectual property rights

10. Limitation of Liability

To the maximum extent permitted under applicable law:

The Company shall not be liable for indirect, incidental, special, or consequential damages
Total liability shall not exceed the value of the product purchased

11. Indemnification

You agree to indemnify and hold harmless Aura Velia, its directors, officers, employees, and affiliates from any claims, damages, losses, or expenses arising from:

Your use of the Website
Violation of these Terms
Breach of applicable laws

12. Force Majeure

The Company shall not be held liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, or technical failures.

13. Third-Party Links

The Website may contain links to third-party websites. Aura Velia does not endorse or assume responsibility for the content, policies, or practices of such websites.

14. Termination of Access

The Company reserves the right to suspend or terminate access to the Website without prior notice if the User violates these Terms or applicable laws.

15. Governing Law & Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of competent courts in India.

16. Modifications to Terms

Aura Velia reserves the right to modify or update these Terms at any time. Continued use of the Website after such changes constitutes acceptance of the revised Terms.